Communicating with Experience Participants (Practera 2)
Keep your participants in the loop and engaged by sending regular messages
In this article you will learn:
- What types of messages can I send to participants?
- How do I send messages to individual participants, teams or whole cohorts of learners?
As the Experience Coordinator you will want a quick and easy way to keep your participants up to date and engaged. This is where the messages come in.
Types of Messages
Over the years of running experiential learning programs, we have seen the positive impact of regular, clear communication with our participants. It helps to enhance their productivity, understanding and can help to ensure timely submissions.
You may use the messages to provide:
- an overview or what learners should expect this week
- reminders about deadlines
- updates or information about changes made to the experience or the due dates
This is why Practera provides you with the flexibility to send a variety of messages and allows you to personalise who these messages will be sent to. Practera Chat/Messages allows you to send a variety of media types, including: text, files, images and videos.
How to send messages on Practera
Click on Chat on the left hand side of your experience screen
Send a team message
If you wish to send a message to a specific team click on the relevant team in the list, start typing your message and click on the send arrow.
Send a direct message
If you want to send a direct message to a specific learner or expert, you can:
- click the “+” next to direct Messages.
- Search for the relevant learner or export and click on their name.
- Start typing in your message in the text box provided.
- Click the send arrow.
Send a message to everyone in the experience
To send a message to all learners and experts in the whole cohort, you need to:
- Click the “+” next to Create cohort chat.
- This will then add a Group chat at the bottom of the list which uses the name of the experience you are in.
- Start typing your message.
- Click the send arrow to send a message to all learners and experts in your cohort.
Now you know how to set up your messages and why you may wish to use them have a look through the other articles to help you to effectively deliver your experiential learning experience.