Hands-on learning techniques equip students to thrive in the workforce

Hands-on learning techniques equip students to thrive in the workforce

As published in The Australian,  19.09.2018

There is a gap between the knowledge students learn and the skills they need to succeed.

This is not an original insight. Confucius and Sophocles remarked on this fact more than 2000 years ago, and an entire field of thought, scholarship and practice in experiential learning has followed them.

However, today experiential learning represents a sharpening strategic challenge for the higher education sector. The accelerating pace of technology-driven change and innovation is transforming the future of work. Specifically, the valuable lifespan of some categories of knowledge and skills is getting shorter.

If 47 per cent of current jobs are automated, that doesn’t mean half of us get to retire early. It probably doesn’t mean mass unemployment either — after all, 98 per cent of people once were farmers.

But it does mean there probably will be fewer accountants and more user experience designers, and myriad other examples, many with negative consequences for people and communities.

To be relevant, people will need to reframe and evolve their capabilities on a more continual basis.

Universities are under substantial pressure to help meet this challenge. Economic groups such as the World Economic Forum claim the gap between the skills people learn and the skills people need is widening, as traditional learning falls short of equipping students with the knowledge they need to thrive.

Knowledge economy companies such as Google, Apple, PwC, IBM and Bank of America no longer require a college degree as a prerequisite.

The Foundation for Young Australians found that nearly one in three young people in Australia is unemployed or underemployed and on average it takes 4.7 years to transition from full-time education to full-time work. The international students who support our largest export services industry rank employability skills and outcomes very highly when considering destination choice. Successive governments seek ever greater university-industry collaboration.

Experiential learning is a critical tool to meet the challenge. Universities are recognising the need to deliver experiential learning to their students more systematically than ever. This requires building efficient, structured and engaging experiential learning programs of multiple types — across the student life cycle — that deliver value for students and employers.

These are programs such as professional placements, team projects, accelerators, internships, mentoring and competency-based skills credentialling.

These programs augment foundational disciplinary knowledge to build competencies and character qualities including collaboration, creativity, leadership and adaptability.

Most Australian universities today have embraced a strategic commitment to deliver this kind of education to every student.

This is easier said than done. There are many great experiential educators and programs; however, most experience some common cost, scale and quality assurance challenges. Structuring a valuable experience for three parties — students, industry mentors and educators — with different objectives, frames of reference and constraints is challenging.

Managing and quality assuring many of these collaborations with tens of thousands of participants is complex.

Experiential learning as a distinct educational capability with distinctive skills, processes and systems is generally under-recognised within the university.

In the group of people with whom I work we have observed some common success factors in successful experiential learning programs. These are:

  • Support for learners to apply knowledge to new settings and complex problems.
  • Meaningful engagement with experienced practitioners aligned with program learning outcomes.
  • Shared, valuable objectives and a common framework for student, mentor and educator collaboration.
  • Facilitation of the critically reflective learning process that is required for competency and character development.

We have developed a platform to support these success factors. It allows educators to build and deploy their own experiential learning apps to support their networks of students and mentors. For example, the platform supports the NSW government seed-funded Global Scope project network, which across three years has connected 1500 international students from seven NSW universities with 100 government, business and community organisations to undertake three-week projects. The program uses an app built on our Practera platform to structure participants’ collaboration and provide administrators with rich real time data to manage efficiently.

In the cohort recently completed, 100 per cent of students believe they improved their employability skills and network.

Similar programs have been initiated in the past 12 months by the Victorian, Queensland and South Australian governments, involving more than 20 universities. Results from some of these programs will be presented at the upcoming Australian Collaborative Education Network and Australian International Education Conference.

Experiential learning creates opportunity for people, directly and through developing their capability to reframe and evolve their skills lifelong. Experiential learning connects universities and industry. There are two billion learners globally who demand some form of experiential learning to build and evolve relevant skills, from school through working life. We need more and better experiential learning.

This is a worthy field for Australian universities to aspire to lead in, and for governments and industry to support.

Beau Leese is co-founder and co-chief executive of Practera

International student work experience network a boost for South Australian companies

The South Australian Government has partnered with edtech startup Intersective to launch and pilot a new program to give international students at SA universities the opportunity to gain work experience in local businesses, strengthening their cultural immersion and language skills.

143 international students from the University of Adelaide, Flinders University, UniSA and Torrens University undertook 3 week projects for business, local government and not-for-profit organisations as part of the Adelaide Engage Work Experience Network. Students, mentors and educators were supported through an Adelaide Engage app built on Intersective’s Practera platform.

South Australian Minister for Trade, Tourism and Investment David Ridgway said the opportunity to work on ‘real-world’ business problems while studying would provide a unique hands-on experience in the South Australian business environment.

“Students will be guided throughout by a range of experienced mentors and supported by the Prectera app to learn project management and team building skills. Participation in Adelaide Engage will enhance their job opportunities here and in their home country,” Minister Ridgway said.

“Businesses including SA Water, Bupa, Trajan Medical & Scientific, Chooks SA, Barossa Fine Foods, and Bank SA can tap into the wealth of bi-lingual, regional and cultural nous students have to help businesses grow.

Jinhong Park, a Korean student from Adelaide University said ‘it was a great experience to engage in a real business project that cannot easily be done by online research. I enjoyed the opportunity to use the skills and knowledge that I am learning University.’

Peiyan Li from Flinders University ‘I met people from different backgrounds and we all learned from each other. In the real world, it is essential to work as a team and be an actively team player. AEWEN provides a really great opportunity for international students to engage with real work experience. During the 3-weeks , our members and I worked hard and contributed and facilitated discussions on a variety of ideas. I really enjoyed this program and highly recommend to my peers.’

Sebastian Pabon, a student from Torrens University agreed. ‘Being the team leader for this project has given me very first insight into how to be a Project Manager. Dealing with life, university, project, stakeholders, team members, etc, is certainly stressful. However, learning about myself and my strengths, how I managed the team and the outcome we delivered, makes me believe that I have qualities and aptitudes as a Project manager.’

Bank SA General Manager Retail Banking Ben Owen said “BankSA was pleased to participate in the Adelaide Engage – Work Experience Network initiative in partnership with the South Australian and Intersective. The program enabled international exchange students to operate as business consultants. Our student team in Nicholas Thomola, Brandon Pinto, Yiyuan Guo and Quynh Nguyen provided real, valuable insights on real business challenges – they should be very proud of their efforts. Well done!””

Minister Ridgway spoke further about the broader context for the initiative.

“To support the international education sector the State Government has increased funding to StudyAdelaide to $2.5 million each year so it can continue to promote our state and encourage more students like yourselves, to live and learn in our state.

“We are also looking to double the international student ambassador campaign and strengthen interaction with overseas education agents to promote our interests overseas.

“We want to be able to further our educational ties, through partnerships with other international educational institutes.”

Recent ABS data revealing international student spending in South Australia reached an all-time high of $1.54 billion in 2017, up 9.4 percent from the previous year.

Minister Ridgway said international education is South Australia’s largest service export, and our second largest export overall after wine.

“We are committed to further growing this crucial economic sector,” he said.

“It’s estimated that each international student enrolment contributes an average of $29,600 to the local economy and every four enrolments support one full-time equivalent job in South Australia.

“International students also contribute to city vibrancy, and our government is increasing its work with South Australian companies to support individual business export growth to markets such as China.”

Intersective founder and CEO Beau Leese concluded – the Adelaide Engage Work Experience network is a perfect example of the kind of program we built our Practera platform to support – Universities, students, mentors and businesses collaborating systematically in experiential learning. These types of programs are key for people and organisations to build real world skills for the jobs of the future – but delivering them sustainably at large scale is hard. Practera helps program managers deliver better outcomes by keeping learners, mentors and educators engaged and aligned, and providing rich data analytics for quality management. We’re excited to work with forward thinking partners like the South Australian Government to enable this amazing program.

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